Shipping & Returns
We create each gift set to order to make sure it's perfect, so please allow three days for your order to be processed, packaged and delivered to the post office. (Though it's likely we will get it out sooner, because we love making our gifts!) Our boxes ship USPS Priority Mail and will arrive 1 to 3 days (to US mainland; 3-5 days outlying states and territories) after posting.
Our flat rate shipping rates are calculated by weight, but generally expect:
Solo Box (1 box; 1-3 day shipping) — $9.99
Double Box (2 boxes to one address; 1-3 day shipping) — $14.99
Triple Box (3 boxes to one address; 1-3 day shipping) – $19.99
Contact us at email@example.com for overnight shipping options and pricing, special considerations or requests.
Returns and Refunds
Ordered a box but had a change of heart before gifting it? That’s ok! Send back your unopened gift box within 30 days of purchase for a full refund (minus the cost of shipping and handling). Contact us at firstname.lastname@example.org for return information.
Did your gift box arrive damaged? Yikes! Sorry about that. Send photos of the damage to email@example.com and we will send you a replacement immediately. If you’d prefer a refund, send back the damaged box within 30 days of purchase and we will issue a full refund (minus the cost of shipping and handling).